Services Marketing : Integrating Customer Focus Across the Firm (Record no. 47515)

MARC details
000 -LEADER
fixed length control field 00802nam a2200205Ia 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20241120201729.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
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020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0-07-066007-6
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title ENG
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.809
Item number ZEI
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Valarie A. Zeithaml
245 #0 - TITLE STATEMENT
Title Services Marketing : Integrating Customer Focus Across the Firm
250 ## - EDITION STATEMENT
Edition statement 4 th
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New Delhi
Name of publisher, distributor, etc. Tata MacGraw Hill Publishers Co Limited
Date of publication, distribution, etc. 2008
300 ## - PHYSICAL DESCRIPTION
Extent 743p
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Valarie A. Zeithaml; Mary Jo Bitner; Dwayne D. Gremler & Ajay Pandit: Services Marketing : Integrating Customer Focus Across the Firm. (4 th) New Delhi. Tata MacGraw Hill Publishers Co Limited, 2008. 0-07-066007-6--(658.809ZEI)
546 ## - LANGUAGE NOTE
Language note ENGLISH
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Mary Jo Bitner Dwayne D. Gremler Ajay Pandit
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type BOOK
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Source of acquisition Total checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
        University of Agricultural Sciences, Dharwad University of Agricultural Sciences, Dharwad 05/07/2008 Academic Press: London   658.809/ZEI 79569 20/11/2024 4 20/11/2024 GENERAL
        University of Agricultural Sciences, Dharwad University of Agricultural Sciences, Dharwad 05/07/2008 Academic Press: London   658.809/ZEI 79570 20/11/2024 5 20/11/2024 GENERAL