TY - BOOK AU - Gopal K. Kanji AU - Mike Asher, TI - 100 methods for total quality management SN - 81-7036-571-6 U1 - 658 PY - 1996/// CY - New Delhi PB - Response Book N1 - Gopal K. Kanji & Mike Asher: 100 methods for total quality management. New Delhi. Response Book, 1996. 81-7036-571-6--(658KAN) ER -