TY - BOOK AU - Subhasish Das TI - Customer Relationship Management SN - 81-7446-531-6 U1 - 658.8342 PY - 2007/// CY - New Delhi PB - Excel Books N1 - Subhasish Das: Customer Relationship Management. New Delhi. Excel Books, 2007. 81-7446-531-6 Rs. 175.00--(658.8342DAS) ER -