Jha S.M. <br/><br/>
Service Marketing 

 - 7th Revised Ed. 
 - New Delhi  Himalaya Publishing House  2011 
 - 783p 
<br/><br/><br/>ENGLISH 
<br/><br/><label>ISBN: </label>93-5024-736-5 
<br/><br/><label>Dewey Class. No.: </label>658.18  / JHA