TY  - BOOK
AU  - Besterfield Dale H.
AU  -  Bersterfield-Michna Carol Besterfield Glen H.  Besterfield-Sacre
TI  - Total Quality Management. Ed. 5th
SN  - 93-530-6631-4
U1  - 658 
PY  - 2019///
CY  - Uttar Pradesh
PB  - Pearson India Education Services. Pvt. Ltd.
ER  -